Ensure responsible gaming at pk998
Enjoy entertainment safely — protect yourself with deposit limits, self-exclusion and time-out features.
What is responsible gambling?
pk998 believes that online gaming is truly enjoyable only when it is played in a controlled and responsible way. Responsible gaming means staying within your budget and time limits, not chasing losses in hopes of winning back money, and treating gaming as a source of entertainment rather than a source of income.
Protecting every player on our platform is our highest priority. We provide our users with multiple protective tools so you can manage your own gaming habits. For players in Bangladesh, we offer 24/7 live chat support in Bengali — we are always here for you whenever you need help.
pk998's core principles for responsible gaming are: transparency, protection and support. We want to ensure that every person using our platform has a safe and enjoyable experience.
pk998 is for those aged 21 and above only. Minors are strictly prohibited from creating any kind of account or participating in any gaming activity.
Our protective tools
Deposit Limit
Set a daily, weekly or monthly deposit cap. Once a limit is set, it cannot be increased before the designated period ends — this keeps your budget protected.
Self-Exclusion
If you feel your gaming habits are getting out of control, use this feature to exclude yourself from the platform for a set period or permanently.
Time-Out
Take a temporary break ranging from one day to six weeks. During the break, logging in and making deposits on your account will be completely disabled.
Session Time Limit
Decide in advance how long you will play in each session. When the set time is up, the system will automatically notify you and suggest taking a break.
Activity Review
Review your gaming history and a full breakdown of your deposits and withdrawals. Stay aware — regularly check how much time and money you are spending.
24/7 Support
Reach our Bengali-language live chat support team at any time. They will help you use the right tools and resolve any issues.
Recognize the signs of problem gambling
There are signs that gambling is becoming a problem before it fully develops. If any of the following apply to you or someone close to you, it is time to seek help:
- Repeatedly placing larger bets or increasing deposits to chase losses
- Lying to or hiding gambling activity from family or friends
- Wanting to stop gambling but repeatedly failing to do so
- Neglecting everyday responsibilities and obligations
- Borrowing money or selling assets to fund bets
- Feeling restless, irritable or anxious when unable to play
Remember — gambling is for entertainment
There is no guarantee of winning, and you should not gamble with the expectation of recovering money you have lost. Never think of gambling as a source of income or a solution to financial problems.
Be honest with yourself
Assess yourself — are your gaming habits for enjoyment or for other reasons? If you are unsure, contact our support team.
Think about the people close to you
Excessive gambling affects not only you but also your family and loved ones. Keep them in mind and stay within your limits.
How to use the protective tools
The responsible gaming tools at pk998 are very easy to use. Follow the steps below:
- Log in to your account — go to your profile section and look for the "Responsible Gaming" option.
- Set a deposit limit — choose a daily, weekly or monthly limit and confirm.
- Turn on the session timer — set a maximum time for each session.
- Take a break — contact the support team via live chat to activate time-out or self-exclusion.
- Review your history — regularly check your gaming activity report and adjust your limits as needed.
If you have trouble with any step or want to activate self-exclusion, contact our 24/7 Bengali live chat support. We will help you make the right decision.
Need support?
Our responsible gaming team is by your side seven days a week, twenty-four hours a day.
- 24/7 Bengali Live Chat
- [email protected]
Build healthy gaming habits
Set a budget
Decide how much money you will spend before you start playing. Never go beyond that limit — even when you see a chance to win.
Do not play under stress
Avoid playing when you are upset, tired or under stress. It becomes harder to make good decisions at those times.
Stick to a schedule
Set aside a specific time for gaming. Instead of playing for long stretches at once, take breaks in between and focus on other activities.
Talk to your family
Speak openly with family members about online gaming. Awareness and communication help avoid problems.
Minor protection
pk998 strictly ensures that no minor (under 21 years of age) can create or use an account on our platform. Age verification is mandatory at the time of registration.
If you live with children or teenagers at home, keep your account password secure on your device. Using parental controls to prevent children from accessing gaming apps or websites is strongly recommended.
- Use a strong password for every account and do not share it with anyone.
- Always log out after use, especially on shared devices.
- Install parental control or filtering software on your device.
- If you notice any suspicious account activity, notify our support team immediately.
Online gaming in Bangladesh is for adults only. The minimum age to create an account at pk998 is 21 years.
Responsible Gaming FAQs
Learn more, play safely
Use the links below to find out more about our platform or to get support.